Effective Date: [01/07/2025]
Welcome to Goa Dream Tours (“we”, “our”, “us”). Your privacy is important to us, and this Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [https://goadreamtours.com] or engage with our services.
1. Information We Collect
We may collect the following types of information when you use our website or services:
a. Personal Information:
- Name
- Email address
- Phone number
- Billing address
- Travel preferences
- Payment information (processed via secure third-party payment gateways)
b. Non-Personal Information:
- Browser type and version
- Device type and operating system
- Pages visited and time spent
- IP address and geolocation data
- Referring URL
2. How We Use Your Information
We use the collected information to:
- Process bookings and payments
- Send booking confirmations and service updates
- Respond to your inquiries or feedback
- Improve website functionality and customer experience
- Provide personalized offers, promotions, or newsletters (only if subscribed)
- Ensure safety, security, and fraud prevention
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share it with:
- Trusted service providers (e.g., payment gateways, tour operators, transportation services) to fulfill your bookings
- Government authorities if required by law or for legal processes
- Third-party marketing tools, only for sending updates/offers when you’ve opted in
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and gather usage data to improve our services. You can disable cookies in your browser settings, but some features of the site may not function properly.
5. Data Security
We implement appropriate security measures (SSL encryption, firewalls, access controls) to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security of your information.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Withdraw consent at any time
- Request data portability
- Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at:
📧 info@goadreamtours.com
7. External Links
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review their policies before submitting any personal data.
8. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal data from children. If we discover that such information has been collected, we will delete it promptly.
9. Updates to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated “Effective Date.” Continued use of our site after changes indicates your acceptance.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, you can contact us:
📍 Goa Dream Tours
📧 Email: info@goadreamtours.com
📞 Phone: +91-8356957765